Privacy policy

Last updated: February 2025

This Privacy Policy describes how we collect, use, and disclose your Personal Information when you visit or make a purchase from the Site.

Contact If you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at hello@getbita.com
Collecting Personal Information We collect information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

Personal Information we collect includes:

Device Information: browser type, IP address, time zone, cookie data, pages viewed, and interaction data. Collected automatically to optimise the Site and perform analytics.

Order Information: name, billing/shipping address, payment details, email, phone. Collected to fulfil contracts and provide service.

Customer Support Information: collected to provide support when you contact us.

Minors The Site is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children. Parents may contact us to request deletion.
Sharing Personal Information We share your Personal Information with service providers (e.g. Shopify) to help us provide services. Shopify's policy: https://www.shopify.com/legal/privacy. We may also share information to comply with legal requests or protect our rights.
Behavioural Advertising We use your Personal Information for targeted ads and marketing. Examples:

Google Analytics: https://www.google.com/intl/en/policies/privacy/

Google Analytics Opt-out: https://tools.google.com/dlpage/gaoptout

Shopify Audiences

NAI info: https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

Opt-out links:

Facebook: https://www.facebook.com/settings/?tab=ads

Google: https://www.google.com/settings/ads/anonymous

Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

DAA Opt-out Portal: https://optout.aboutads.info

Using Personal Information Used to offer products, process payments, ship orders, and update users about offers.
Lawful Basis (GDPR) If you reside in the EEA, we process your information based on:

Consent

Performance of a contract

Legal obligations

Protection of vital interests

Public interest tasks

Legitimate interests

Retention We retain order information unless and until you request erasure.
Automated Decision-Making We do not use fully automated decision-making that significantly affects you. Shopify applies limited decision-making for fraud prevention.
Selling Personal Information Our Site may sell Personal Information as defined under GDPR. EEA residents may object.
Your Rights (GDPR) EEA residents may request access, correction, erasure, or transfer of their Personal Information. Requests can be made via hello@getbita.com. Data is initially processed in Ireland and may be transferred internationally. See: https://help.shopify.com/en/manual/your-account/privacy/GDPR
Cookies We use functional, performance, advertising, and social cookies. Cookie types include session and persistent (expiring in 30 minutes to two years). Control via browser settings or: www.allaboutcookies.org
Do Not Track We do not alter data practices in response to "Do Not Track" signals due to a lack of industry standard.
Changes We may update this policy for legal, operational, or regulatory reasons.
Complaints To make a complaint, contact us via email. If unsatisfied, you may lodge a complaint with your local data protection authority.
Governing Law This Privacy Policy shall be governed by and construed in accordance with the laws of the Republic of Korea. Any dispute arising out of or in connection with this Policy shall be finally resolved by arbitration in accordance with the Rules of Arbitration of the International Chamber of Commerce (ICC). The place of arbitration shall be Seoul, South Korea, and the language shall be English.
Global Regulatory Compliance We strive to ensure our privacy practices comply with major global privacy frameworks, including but not limited to:

South Korea (PIPA): We comply with the Personal Information Protection Act (PIPA) as applicable to data collected, stored, and processed within or from South Korea.
United States (CCPA/CPRA): If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to access, delete, and opt-out of the sale of your personal information.
United Kingdom (UK GDPR and DPA 2018): We adhere to the UK General Data Protection Regulation and the Data Protection Act 2018, providing UK users similar protections as under the EU GDPR.
Australia (Privacy Act 1988): For Australian customers, we follow the Australian Privacy Principles (APPs) under the Privacy Act 1988.
Canada (PIPEDA): We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) for users in Canada.

Where applicable, users in these jurisdictions may exercise their data access, correction, deletion, or restriction rights by contacting us at hello@getbita.com.